Privacy Policy

1. Introduction

ProfitLens ("we," "our," or "us") operates the ProfitLens application and website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using ProfitLens, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we collect your email address and password (stored securely via our authentication provider, Supabase). We may also collect your name and profile information if you choose to provide it.

eBay Account Data

When you connect your eBay account, we receive an authorization token that allows us to access your eBay selling data on your behalf. We store encrypted OAuth tokens to maintain your connection. We access your eBay username, listing data, sales analytics, and inventory information as needed to provide the Service. We do not store your eBay password.

Scanner Data

When you use the barcode scanner or photo scanner feature, we process barcode numbers and product images to look up pricing data. Photos captured for item identification are sent to our AI provider for processing and are not permanently stored. Barcode numbers are used to query the eBay Browse API for sold item pricing data.

Usage Data

We may collect information about how you access and use the Service, including your device type, browser type, pages visited, and actions taken within the app. This data helps us improve the Service.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To look up real eBay sold pricing data for items you scan
• To generate AI-powered listing descriptions and recommendations
• To manage your eBay listings and inventory on your behalf
• To provide analytics and insights about your eBay selling performance
• To communicate with you about your account, updates, or support
• To detect, prevent, and address technical issues or abuse

4. Third-Party Services

We use the following third-party services to operate ProfitLens:

• eBay API: To access sold item data, manage listings, and connect your eBay account. Your use of eBay features is subject to eBay's Privacy Policy.
• Supabase: For authentication and database services. Data is stored securely in Supabase's infrastructure.
• Anthropic (Claude AI): For photo identification and listing generation. Images and text sent for AI processing are subject to Anthropic's Privacy Policy.
• Vercel: For hosting and deployment of the application.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. eBay OAuth tokens are stored securely in our database with row-level security policies ensuring only you can access your own data. All data transmission is encrypted via HTTPS. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account information and associated data for as long as your account is active. eBay OAuth tokens are stored until you disconnect your eBay account or delete your ProfitLens account. Scan history and listing data are retained to provide analytics and historical insights. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Disconnect your eBay account at any time through the Settings page
• Opt out of non-essential communications

8. Children's Privacy

ProfitLens is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@profitlensapp.com